Oh no! So you just came back from a wonderful photo shooting trip, removed the memory card out of your camera, and plugged it into your PC, hoping to transfer all the pics ....
Only to find the folder that contains your photos has now become a shortcut!
You try to click on the shortcut to open the folder — it doesn't work. So what's the problem?
Well, to be blunt - most likely your Windows PC has gotten infected with some funky virus, and that has affected your camera card as well when connected to your computer.
But do not worry! I am going to walk you through the process to fix the issue or at least recover your most valuable photos.
There are some unethical programmers out there (aka, so-called hackers) who just like making PC users' lives a bit unpleasant. They develop certain types of malware that can be easily spread over removable devices. This issue was primarily caused by a USB virus. It can infect other flash drives and memory cards as well if they are plugged into the usb port of the same computer. What the virus usually does is hide the files inside a folder by turning the folder into a shortcut — a few kilobytes (KBs) in size — when the actual size could be 500 megabytes or 2 gigabytes.
The good thing is, most of the case the real data are still there. You'll just need some tweaks to make the folder visible again so you can access the photographs stored inside.
You can also check out this video if you prefer a visual guide:
If it works, you can simply delete the shortcut. Otherwise, move on to step two.
You can find many available options online, but we recommend SpyRemover Pro, as it's easy to use and works great. You should also run the program and do a thorough scanning of your PC and remove other malware it finds.
Now check the memory card folder; is it still shortcut? Hopefully not. If the issue persists, go to the next step.
I hope you are able to resolve the folder shortcut issue successfully. At least you'll have gotten your precious photographs back.
Anyway, I hope you find this troubleshooting article helpful.
Once again, happy shooting!
Helen is an enthusiastic photographer and entrepreneur based in Bay Area. As much as she's been into technology, she also loves blogging and helping people tackle tech issues.