Oh no! So you just came back from a wonderful photo shooting trip, removed the memory card out of your camera, and plugged it into your PC, hoping to transfer all the amazing photo ....
Only to find that the folder that has all your pictures has now become a shortcut!
You tried to click on and open the shortcut file — it doesn't work. So what's the problem?
Well, most likely your Windows PC were infected with some funky virus, and that has affected your camera card as well when connected to your computer.
But do not worry! We are going to walk you through the process to fix the issue or at least recover your most valuable photos.
Simply put, some "unethical" programmers out there (aka, hackers) who just want to make we PC users' lives a bit unpleasant. They develop certain types of malware that can be easily spread over removable devices.
The issue was primarily caused by a USB virus, which can infect other flash drives and memory cards as well if they are plugged into the usb port of the same computer. What the virus usually does is hide the files inside a folder by turning the folder into a shortcut — a few kilobytes (KBs) in size — when the actual size could be 500 megabytes or 2 gigabytes.
The good thing is, most of the case the real data are still there. You'll just need some tweaks to make the folder visible again so you can access the photographs stored inside.
You can also check out this video if you prefer a visual guide:
If it works, you can simply delete the shortcut. Otherwise, move on to step two.
You can find many available options online including Microsoft's Windows Defender, but we recommend using Norton Security Deluxe, as it's powerful and easy to use. Just run the program to have a thorough scan of your PC and remove any malware it might find.
Now check your memory card folder; is it still a shortcut? Hopefully not. If the issue persists, go to the next step.
I hope you are able to resolve the folder shortcut issue successfully. At least you'll have gotten your precious photographs back.
Anyway, we hope you find this troubleshooting article helpful. Let us know if you've fixed the shortcut issue and restored your precious photos.
Once again, happy shooting!
Helen is an enthusiastic photographer and entrepreneur based in Bay Area. As much as she's been into technology, she also loves blogging and helping people tackle tech issues.